Frequently Asked Questions

Our watches feature high-quality materials such as stainless steel cases, sapphire crystals, and genuine leather or stainless steel straps, ensuring durability and luxury.
Yes, all Franklin James watches are water-resistant. The level of water resistance varies depending on the model, but they are designed to withstand daily activities such as hand washing and rain exposure.
Absolutely. All Franklin James watches come with a comprehensive warranty to cover any manufacturing defects. Please refer to our warranty policy for more details.
To ensure your watch remains in pristine condition, we recommend avoiding prolonged exposure to water and extreme temperatures. Regularly wipe the watch with a soft, dry cloth to remove dust and fingerprints.
Yes, most of our watches come with adjustable straps that can be easily resized to fit your wrist comfortably. However, for certain models with metal bracelets, professional adjustment may be required.
The battery life of our quartz watches typically ranges from 2 to 5 years, depending on usage. We recommend having the battery replaced by a certified watchmaker to ensure optimal performance.
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please refer to our shipping policy for more information and to see if your country is eligible for international shipping.